01 Introduction
Welcome to EP777. This Privacy Policy ("Policy") explains our practices for collecting, processing, storing, and protecting the personal information of EP777 platform users. EP777 is a licensed online gaming platform serving players in Bangladesh, offering Live Casino, Sports Betting, slots, and a wide range of other entertainment options.
EP777 believes your privacy is a fundamental right. That is why we are always transparent about what data we collect, why we collect it, and how we keep it safe. By registering with or using EP777, you are considered to have accepted this Privacy Policy.
Our commitment: EP777 never sells your personal information to third parties or uses it for advertising purposes.
This policy applies to EP777's website, mobile app, and all related services. If you have any questions, please reach out to our support team.
02 What Information We Collect
EP777 collects certain information to operate its services properly, improve the user experience, and meet legal obligations. The types of information we collect are as follows:
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, national ID number |
KYC verification and age confirmation |
| Contact Information |
Email address, mobile number |
Account communications and security |
| Financial information |
BKash/Nagad number, transaction history |
Payment Processing |
| Technical Information |
IP address, device information, browser |
Security & Fraud Prevention |
| Usage Data |
Gaming history, betting records |
Service Improvement & Responsible Gaming |
We only collect information that is necessary. Collecting unnecessary personal data is against EP777's policy. It is your responsibility to ensure the information you provide at registration is accurate and up to date.
03 How Your Information Is Used
EP777 uses the information it collects for the following purposes:
- Account management: To create, manage, and secure your account.
- Payment Processing: To process deposit and withdrawal transactions securely.
- Customer Support: To resolve your issues and provide support.
- Security Verification: To prevent fraud, money laundering, and unauthorized access.
- Legal obligations: To meet the requirements of licensing authorities and regulatory bodies.
- Service Improvement: To improve platform performance and enhance the user experience.
- Responsible Gaming: To identify problem gaming behavior and provide appropriate support.
Good to Know: EP777 never shares your information with third parties for marketing or advertising purposes.
EP777 may use your email address or mobile number for its own promotional communications. You can opt out of these at any time. Only essential account-related messages may continue to be sent.
04 Data Sharing & Disclosure
EP777 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, data may be shared in the following limited circumstances:
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Regulatory Authorities: Information may be disclosed if legally requested by a licensing body or legal authority.
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Payment Providers: Minimum necessary information is shared with payment providers such as bKash, Nagad, or Rocket to process transactions.
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Technology Service Providers: With trusted technology partners supporting the EP777 platform, all bound by strict confidentiality agreements.
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Legal requirements: Information may be disclosed when required by a court order or other legal obligation.
Important: When sharing information, EP777 provides only the minimum data necessary — nothing more. All third-party partners are required to comply with EP777's privacy standards.
05 Cookie Policy
EP777 uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve your EP777 experience.
We use the following types of cookies:
- Essential cookies: These are essential for the platform to function properly. They are used to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your preferences and settings, such as language selection or game configuration.
- Analytical Cookies: To monitor and improve platform performance. Data collected from these cookies is anonymized.
You can disable cookies through your browser settings, though this may limit some EP777 functionality. We obtain your consent for non-essential cookies and also give you the option to withdraw that consent.
06 Data Protection Measures
EP777 applies industry-standard technical and organizational measures to protect your personal data. The key features of our security framework are:
- 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
- Firewall Protection: Advanced firewalls prevent unauthorized access.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Regular Security Audits: Regular reviews conducted by independent experts.
- Restricted Access: Only authorized personnel may access user data.
- Data Backup: Data is securely backed up across multiple locations.
Security Assured: EP777's security systems operate to international standards. In the event of a data breach, we will notify affected users within 72 hours as required by law.
While EP777 maintains the highest security standards, no digital system is 100% impenetrable. Keep your password strong and never share it with anyone.
07 How Long We Retain Your Data
EP777 does not retain data longer than necessary. How long information is kept depends on its type and applicable legal requirements:
- Account information: For as long as the account is active and for a defined period after closure due to legal obligations.
- Financial Records: Typically 5–7 years, in accordance with tax and legal requirements.
- Gaming History: Up to 5 years after account closure.
- Log Data: Security logs are typically retained for up to 12 months.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
Once the retention period expires, EP777 will securely delete or anonymize your data. You may request account deletion at any time, though some data may need to be retained due to legal obligations.
08 Your Rights
EP777 gives you control over your personal information. You have the following rights:
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Right of Access: You have the right to know what information EP777 holds about you. You can request a copy of your account data through our support team.
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Right to Rectification: You can request corrections if any of your information is inaccurate.
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Right to Erasure: You may request deletion of your data in certain circumstances, though this may not always be possible where legal obligations apply.
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Right to Restrict Processing: You may request that processing of your data be restricted under certain circumstances.
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Right to Portability: The right to receive your data in a structured, machine-readable format.
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Right to object: You may object to the processing of your data for specific purposes.
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Right to Withdraw Consent: You may withdraw your consent at any time.
How to Exercise Your Rights: Contact the EP777 support team to exercise any of your rights. We will respond within 30 days of receiving your request.
09 Child & Minor Protection
EP777 is strictly for users aged 18 and above. We do not collect information from minors or allow them to participate on the platform under any circumstances.
- Date of birth is verified at the time of registration.
- Identity verification may be requested to confirm age in suspicious cases.
- If an underage user is identified, the account is closed immediately.
- Any data collected from minors is deleted immediately.
If there are children or minors in your household, we recommend using parental control software. You can find more information on EP777's Responsible Gaming page.
10 Third-Party Services & Links
EP777 works with trusted third-party technology service providers to help operate the platform. These partners act solely on EP777's instructions and under strict confidentiality agreements.
- Game Software Providers: We work with licensed game developers for casino and slots games.
- Payment Gateway: Local and international payment providers are used to ensure secure transactions.
- Cloud Servers: Secure cloud infrastructure is used for data storage.
- Anti-fraud system: Specialist fraud prevention technology is used to protect against fraudulent activity.
About External Links: If the EP777 platform contains links to external websites, EP777 is not responsible for those sites' privacy practices. Please read the privacy policy of any third-party site before visiting it.
11 Privacy Policy Updates
EP777 may update this Privacy Policy as needed. Changes may occur due to:
- Due to the addition of new services or technology.
- Due to changes in legal or regulatory requirements.
- Based on user feedback or suggestions.
EP777 will notify users via email or on-platform notice when significant changes are made. Continued use of EP777 after any changes takes effect will be considered acceptance of the updated policy. You can always check the "Last Updated" date at the top of this page to see the most recent changes.
Privacy FAQ
No, EP777 never sells your personal information to third parties. Our business model does not rely on selling data. Your information is used solely to provide services and meet legal obligations.
After an account is closed, EP777 is required to retain certain data for a specified period — particularly financial records and KYC information, as these fall under legal obligations. This period is generally 5–7 years, after which the data is securely deleted.
EP777 does not store full payment card numbers or mobile banking PINs. Only the minimum information required to process transactions is handled through secure payment gateways and kept in encrypted form.
Contact the EP777 support team by email or live chat to submit a data access request. A copy of your information will be provided within 30 days after identity verification.
Yes, EP777 may reach out regarding bonus offers and updates. However, you can opt out of promotional communications at any time via your account settings or with the help of our support team. Only essential account-related messages will continue.